Administrators can manually mark a learner as complete when training has been finished outside the system or needs to be recorded retrospectively. This ensures the learner’s training record and reports remain accurate.
Manually mark a learner as complete
- From the menu on the left side of the page, select Users, then click List All Users.
- Find the user whose record needs to be updated by scrolling through the list or using the search function.
- Click the user’s profile icon to open their user record.
- Select Enrolled Courses.
- Locate the relevant course and click Mark as complete.
- Enter the Start Date and Completion Date as required.
- If the course includes a score, you can also update the score on this screen.
- Click Mark as Complete to save the changes.
The learner’s record will be updated immediately.
When would this be used?
Common scenarios include:
- Training completed outside the system
- Correcting an incomplete or missing record
Important notes
- Manually marking a learner as complete updates reporting and compliance records
- The completion will appear in reports and certificates (where applicable)
- You can adjust the completion date to reflect when the training actually took place